Vodafone Global Enterprise positioned in the Leaders Quadrant
Friday, April 13th, 2012Quickcomm, a Vodafone Global Enterprise Company, confirm that Vodafone Global Enterprise has been positioned by Gartner, Inc. in the leaders quadrant of the ‘Magic Quadrant for Telecom Expense Management’* report.
Evaluation Based on Completeness of Vision and Ability to Execute
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Vodafone Global Enterprise.
The report defines “leaders” as “mobile service providers that offer mature offerings, while also demonstrating the vision needed to sustain a leading position in the market as client requirements change. They invest in and focus on their offerings and the service experience they deliver in a way that can affect the market’s direction. They have a proven track record in mobile voice and data services for enterprises, and they offer wide geographic coverage. They have also shown a commitment to invest in this business, which indicates that they are well placed for future success. Their products and services are relatively low-risk, but not necessarily the best for every customer.”
Service Providers evaluated in the Magic Quadrant were evaluated on their “ability to execute” and “completeness of vision,” which reflect the following specific criteria:
Ability to Execute
- Product/Service
- Overall Viability (Business Unit, Financial, Strategy and Organization)
- Sales execution/pricing
- Marketing execution
- Customer experience
- Operations
Completeness of Vision
- Market understanding
- Marketing strategy
- Sales strategy
- Offering (product) strategy
- Business model
- Innovation
- Geographic strategy
According to the 2012 Magic Quadrant for Telecom Expense Management report, “Telecom expense management (TEM) services encompass the processes conducted by IT and finance departments to order, provision and support corporate communications services, both fixed and mobile. The continued growth of enterprise telecom services, driven by the use of video and wireless technologies, is prompting many companies to look to TEM services to enable more efficient procurement and support, as well as to manage costs more effectively.”
The report notes that “most companies lack the internal resources to manage their telecom services and devices, and are therefore looking to outsourced services. This is especially true of large multinationals, which in the past year have moved to centralize the procurement and management of their telecom services.”
View a complimentary copy of the report
Notes:
About the Magic Quadrant
(*) Gartner, Inc., ” Magic Quadrant for Telecom Expense Management,” by Eric Goodness and Phillip Redman, 29th March 2012
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