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Expert Deployment Services |
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It's a little startling to us to see how quickly cynicism has pervaded the young TEM market.
Glossing over the deployment and integration issues attending any large-scale software adoption
should have been finally and definitively put to rest years ago, when the first wave of corporate
ERP buyers got burned by promises of "seamless" deployments. Unfortunately, when it comes to
deployment, the majority of the TEM players seem to believe that this emerging industry is
somehow well served by reviving the disingenuous "easy integration" line.
Technology deployments are never easy. And, unlike some vendors, we're not going to tell you otherwise.
But what we can tell you, based on our 10 years of experience, is that the process can be made easier when:
- Deployment timelines are realistic and achievable
- Projected results are grounded in fact and in line with those achieved by other clients
- Integration with existing systems is tried, tested and true
- The solution allows you to evolve the processes you want to change, while leaving others alone.
As the first and most trusted TEM software company, we feel it's our responsibility to set the service
and performance standards for a market segment we helped create. So at Quickcomm, the only deployment
promises you'll hear are the ones we're capable of keeping. That's how we earned our reputation for
superior execution and that's how, deployment after deployment, we keep it.
With a Quickcomm deployment, clients can expect:
- No unexpected integration hassles. Quickcomm has been integrated with virtually every enterprise
procurement and GL system at major corporations around the world without incident or interruption of operations.
- No system downtime. Because it is not a critical path application, there is literally no downtime or
changeover. The application simply starts up in parallel with existing operations.
- No tedious data entry or importation. Quickcomm can automatically import service and equipment records
and billing data from virtually any commonly used format.
After the initial set-up, Quickcomm automatically stays current by referencing your procurement and HR databases.
- No change in processes you don't want to change. Department managers and system administrators can keep
following current procedures for requisitioning equipment and services. Quickcomm simply enhances existing purchase-to-pay processes.
- No custom coding of bill-processing scripts. Quickcomm already has scripts for every major telecom carrier
and can read any bill from any carrier in the world.
- No change control required. The only new learning and activities are with your telecom bill processing
operations. All the rest of your organization will use their existing systems according to existing procedures.
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